When you need something a little nicer...
The Fixed-Wireless network EziWeb Wholesale has installed around Bundaberg is an alternative to NBN. This network provides a more reliable connection than is achievalbe using NBN for a lot of areas.
The difference is more than reliability. Our customer service is taken to the next level when using this network. We are able to assist much faster and more effectively. We designed and built the network, and now monitor and support it!.
Connecting Fixed-Wireless to your home is easy. Simply select your plan, place the order and we'll be in contact to arrange the installation. If you are unsure about anything our friendly team can guide you through the process.
If you've been struggling with your exiting internet service or wish to change to a customer focused provider now is the time! Before the Christmas season starts, we are offering 1 month free on all new Fixed-Wireless services.
Because we care about everyone, it's not just new customers. Existing customers having a second service connected or recontracting get the same offer!
To take advantage of this offer, enter discount code BeatTheSeason when placing your order.
Customer support is a focus for all our team members. We love solving problems and knowing customers are happy.
Majority of our support staff are located in Bundaberg QLD, with some members in Brisbane ready to help customers in that area. No call centers to work through, call or email and communicate directly to us!
We know you'll love the personal touch.
Our network has grown over the past 15 years and now extends from Bundaberg, through Brisbane and to Sydney. Located in key Datacentres we have a reliable and redudant network.
The Ezi-Web support team are monitoring our network and key facilities to ensure the best possible uptime for our customers.
For critical services we recommend our business services which include specific monitoring for each service.
With many people still changing from ADSL to NBN, we are able to guide you through this process to ensure a smooth transition.
For all new services we configure your new router and phone before sending them to you. The day your service is connected we will ensure our support team is ready to assist you with any questions.
This isn't always an easy question. For most people 25 Mbit/s is enough to stream movies, play games and work from home.
For most areas 40-50 Mbit/s is achievable on NBN. The 50 Mbit/s is great when there are multiple people using the service at he same time, or more than one movie streaming.
For those who need that little bit extra, faster plans are available. Not all NBN services can reach the 100 Mbit/s speeds (such as NBN Wireless and most NBN FTTN), though for the other areas you can enjoy these high speeds and do everything that little bit faster.
Nothing is a problem to get sorted.from: Brisbane
Friendly and fast to resolve issues, patient with my lack of technical understanding.from: Bargara
During the weekend I had lost all internet and Ezi-Web walked me through exactly how to fix the problem and it was resolved!
So committed! So impressed!
We have been very happy from day 1 with the reliability and speed of the internet, wonderful, professional customer service and the very competitive pricing.from: Bargara
No complexity required! All our Fixed-Wireless plans come with unlimited data so you don't have to worry about how much you use. If your needs change, plans can be changed to faster or slower as required.
All our plans come with free email address, flexible contracts (change plans, and addresses)
Working from home, or Business? You may like to check our business plans which come with additional support and service monitoring
We'd love to hear from you!