Internet Services

Whats the difference?

With so many types of internet services, whats the best?

You would have heard a lot of buzz words around for different internet services and technology types. Depending where you live, you may have a choice on what internet service you have connected.


Before you start! This may be a confusing read. It was written to give an honest view on the experience we have on each service type. If you have any questions on what is best for you, please call us.

NBN Fibre to the Premise (FTTP)

Our Pick! Having fibre connected directly to your home is definatly one of the better service types around. There have been issues with FTTP services so it's not perfect but certialy better that other service types. The network is newer and is not effected by bad copper cabling joints, also distance doesn't have an impact on speeds like other service types.

Depending on your use case, Ezi-Web Fixed-Wireless is a comparible option if available to you.

This service type is typically available in city areas though there are so regional areas serviced by FTTP. These tend to be new developments.

NBN Fibre to the Curb (FTTC)

This can be thought of like in between fibre to the premise (FTTP) and fibre to the node (FTTN). There is a fibre cable underground in your street which connects to your phone line to enter your home. A special termination device is provided to you by NBN which powers the FTTC device. Your router then connects to this termination device.

Reliability is typically good for this service type. Most issues are related to connecting the termination device and router correctly.

NBN Fibre to the Node (FTTN)

This could be thought of as an update to the previous ADSL network. The technology used is VDSL, which is capable of fast speeds that it's predecessor ADSL. The same phone lines which delivered ADSL are used, so if you had problems with ADSL there is a good chance the same problems will exist with VDSL. Since VDSL speeds are greatly effected by distance, Nodes were installed closed to homes shortening the cable length.

In our experience VDSL appears to be less tolerent to line faults than ADSL which is why some services are worse on NBN FTTN that there were on ADSL.

It isn't all bad though. In the absence of any line faults this is actually a good service. Many customers have a great experience using FTTN and receive reliable speeds (20 Mbit/s to 45 Mbit/s). 100 Mbit/s is possible using VDSL, but it's rarely acheived.

NBN Wireless

This service is mostly used for the edges of regional areas. Unfortunatley for those in wireless areas, this service type is typically the most problematic. It's common to experience slower speeds and drop outs. There are actually providers that refuse to sell NBN Wireless due to support demands.

Don't panic yet!. If you are in a NBN wireless area, don't stress just yet. There are exceptions to this and many customers are working fine on there wireless service. In our experience if you are in a more remote area with wireless the odd's are better. We suspect this is due to less customers connected to the tower.

We seen these issues comming 3 years ago. This is another reason why we built the EziWeb Wholesale Fixed-Wireless network. So if you are in the Bundaberg area, as us about Ezi-Web Fixed-Wireless before connecting to NBN.

Ezi-Web Fixed-Wireless

Our Pick! This service is an alternative network to NBN using wireless technology to connect your home to a nearby tower. This bypasses any issues which are found with NBN services. For residential services a reliable 50 Mbit/s is available to most customers. Very few drops outs are also experience as there are no line faults as found with most NBN service types.

Support is also another plus. As this network is run by EziWeb Wholesale we have full visibility to the whole network. This means we are able to respond to any issues faster and which can oftern save days.

For most customers, we recommend this service type if it's available to you.

NBN Fibre to the Building (FTTB)

If NBN FTTB is available to you, you are 'this close' to having fibre to the premise. For multi dwelling apartments FTTB is commonaly used. NBN install a fibre service to the building and use the existing phone cabling to the apartments. This is esentially a fibre to the node (FTTN) service using VDSL, with a node installed onsite.

As the node is so close, speeds of 100Mbit/s are normally achievable with very few issues.

Ezi-Web Fibre to the Building (FTTB)

Our Pick! We have installed our own fibre to the building service to selected buildings in Brisbane. Unlike the NBN FTTB service, we use a ethernet network to connect each unit (instead of VDSL). We have very few issues with this service other than the normal customer Wifi issues which happen with all service types.

The network has been build to support 1 Gbit/s to each apartment. Currently plans of 200 Mbit/s are available.

This service is an alternative to the NBN network. We have a dedicated fibre connection from the building to our Datacentre in Brisbane CBD.

Support should also be mentioned. Like our Fixed-Wireless service, we have full visibility to the whole network. This means we are able to respond to any issues faster and which can oftern save days.

NBN Hybrid Fibre Coaxial (HFC)

Being one of the less common service types, HFC uses a coaxial cable to connect your home. This tends to be only used in city areas where Telstra and Optus already had cable internet services.

The biggest disadvantage to HFC we've noticed in the length of time to have the service connected. Like NBN FTTC a termination device is provided by NBN which interfaces your router to the HFC network.

These are most of service types used for residential connections, and i'm sure over time there will be more to come.

For business customers or those wanting high performance and reliability, there are many other technologies available. The cost does go up quickly with connection fees reaching into the thousands.

To find out what is available to you, talk to our sales team,