TP Link VR500v – Ethernet PPPoE

Ethernet Configuration Instructions – TP Link VR500V (Ethernet PPPoE)

This guide shows you how to change your Ethernet settings on your VR500v router. The sections you will find in this guide are:

  1. Adding Ethernet settings in the admin panel
  2. Removing/editing Ethernet settings in the admin panel

If you have reset your device before reading this guide click here to put the correct credentials into the router configuration screen.

1. Adding Ethernet PPPoE setting

Using your preferred web browser, connect to the router’s interface via – then enter your password. You should see the following screen:


Next, click on the Advanced tab in the top menu:

To select the Ethernet section click on left-side menu under Network:

To add a new connection it is important to remove any current settings. E.g.:

Confirm by clicking ‘Yes’:


We then need to add a new interface:

Then from the Internet Connection Type drop-down selector, choose PPPoE if it is not already selected, and then add Username, Password and then click OK:

You should now be connected!


2. Modify Ethernet connection settings 

To access these settings go to Ethernet settings in the left-side menu (as per previous step):

Then click on the Edit icon:

Finally update the username/password details as needed and click OK:

All other settings should remain as per default status unless you are told otherwise.



If you are presented with a Login screen after you Reset (asking for the username/password) – the default is admin with password admin.

If you can’t access the default IP address ( – it could have been changed from within the Admin options. To re-enable the default IP address you may have to reset the router to default settings using the Reset button located on the back of the device. You will need a pen or sharp-tipped object to press the embedded button.

If you find your internet connection is slowing down intermittently or is dropping out – try connecting to the router using an ethernet cable and run the following test: – this will rule out WiFi interference. Additionally this test will log the information with our monitoring service and we can then cross-check it against your account to gain further insight into your connection.

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