Support Guides


Router configuration

As an internet service provider we offer many of the common services you would expect. We also are able to adapt to your needs and provide custom, or services with a twist. If you need a service which is a little different to normal, or requires custom development please contact us and we will see how we can help.

For customers requiring assistance with their new Ezi-Web router, whether it be for FTTB or fixed-wireless, our Support Team is able to take your call (1300 394 932) or use the live chat functionality found in the bottom-right of each page. 

Alternatively you can email ‘‘ to have a Support Team member respond to any issues or questions you may have.

This page will be updated shortly with more in-depth Router Guides to assist with basic questions surrounding setup and troubleshooting.

Contact Details

Phone: 1300 EZI WEB (1300 394 932)

Head Office: Maryborough St, Bundaberg, Queensland, 4670


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